To cope with the market demand and customer wants, Syfolink Innotech Limited is in the process of building our SaaS platform on which to accommodate numerous of applications that the market is commonly demanding for. Before looking into the individual servicing product on our road map, let’s clarify on what SaaS is going to provide the market with.

What is Saas?

"Software as a Service (SaaS) is a software application delivery model where a software vendor develops a web-native software application and hosts and operates (either independently or through a third-party) the application for use by its customers over the Internet. Customers do not pay for owning the software itself but rather for using it.” – Wikipedia

Customers use the service through an Interface accessible over the Web, and the term SaaS has become the industry preferred term, generally replacing the earlier terms Application Service Provider (ASP) and On-Demand. Our focus in SaaS is more on what the customer wants rather than what we could provide, and the key characteristics are:

• network-based access to, and management of, commercially available (i.e., not custom) software
• activities that are managed from central locations rather than at each customer's site, enabling customers to access applications remotely via the Web
• application delivery that typically is closer to a one-to-many model (single instance, multi-tenant architecture) than to a one-to-one model, including architecture, pricing, partnering, and management characteristics
• centralized feature updating, which obviates the need for downloadable patches and upgrades.

How SaaS Works?

Many types of software are well suited to the SaaS model, where customers may have little interest or capability in software deployment, but do have substantial computing needs. Our SaaS is generally associated with business software and is typically thought of as a low-cost way for businesses to obtain the same benefits of commercially licensed, internally operated software without the associated complexity and high initial cost. SaaS applications are generally priced on a per-user basis and often with additional fees for extra bandwidth and storage.